Local business guide

How to use AI for review reply writer

Calm, on-brand replies to Google and Yelp reviews. Here is how to do it well with any AI chatbot, and a ready-made kit if you want the rules done for you.

Step by step

  1. Collect your real inputs. Got a one-star review? Paste it in. I'll draft a calm reply you can check and post. Use only facts you can stand behind; good output starts with real input.
  2. Give the chatbot fixed rules. A one-line prompt gets a different answer every time. Load a task kit (instructions, a knowledge file and worked examples) into a ChatGPT, Claude or Grok project so the same checks run on every request.
  3. Paste your inputs and pick a mode. Ask for one job at a time. Say what the output is for, who reads it and any length or date limits.
  4. Check what the bot flags. Read every flagged line, fix anything that is not true, and approve the final version yourself.

Common mistakes

  • Letting the chatbot invent details you never gave it.
  • Skipping the limits (length, dates, character counts) and fixing it by hand later.
  • Trusting math you cannot see. Ask for every number to be shown.

The ready-made kit: Replyly

Paste a review. Replyly drafts a short, calm reply that sounds like you, keeps out the lines that cause trouble, and tells you when a review needs a phone call instead of a public answer.

  • Your voice learned from 3 past replies you paste in
  • Never-say list: no admitting fault, no offers, no arguing, no confirming someone is a patient or client
  • Call-first flags for injury, food safety and legal threats
  • Fake-review handling: a calm reply plus how to report it to Google or Yelp
  • Triage labels and 20 reply starters
  • Monthly theme summary and a staff coaching note
  • A dated knowledge file with Google and Yelp review policy links
  • 5-minute setup guides for ChatGPT, Claude and Grok projects

Get Replyly, Standard $25 one-time See the demo and all plans

Questions

Can a free chatbot do review reply writer?

It can try. Plain chatbots tend to skip limits, guess at facts and show no math. A task kit gives the chatbot fixed rules, a knowledge file and worked examples, so the output follows the same checks every time.

What does Replyly need from me?

Got a one-star review? Paste it in. I'll draft a calm reply you can check and post.

Which chatbots does it work with?

ChatGPT, Claude and Grok projects. The kit includes a 5-minute setup guide for each.

What do I pay?

Basic $15, Standard $25 or Pro $39 one-time, or Updates $12 per month. One-time plans are yours to keep. See the store's refund policy.

TaskBot Market, built by Late to AI. Support: imlatetoai@gmail.com. Unofficial, not affiliated with OpenAI, Anthropic, xAI or Google, Yelp. Not professional advice.